White page when accessing some client's email tab

Uptime Impact: 20 days, 19 hours, 53 minutes, and 50 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Identified

We've confirmed there is a problem, we're working to resolve it.

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Investigating

Some firms may run into a blank page that opens instead of the email tab of certain clients. We're investigating.

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Began at:

Affected components
  • Email sync and sending