Platform Access Issues

Uptime Impact: 13 minutes and 49 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

The issue has been resolved and services are recovering. We apologize for the inconvenience and appreciate your patience while we addressed this.

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Investigating

Some users may be experiencing issues logging in or accessing certain areas of the site. We’re investigating and will share an update as soon as we have more information.

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Began at:

Affected components
  • General application health
    • Performance
    • Documents
    • Jobs and pipelines
    • Payments
    • Search
    • Email sync and sending
    • Reporting
  • Windows App
  • Client Mobile app
  • Firm Mobile app
  • Custom Landings