Increased errors and potential issues with portal performance
We've now resolved the incident. Thanks for your patience.
We are seeing signs of recovery across TaxDome services following a widespread outage with our cloud provider, Amazon Web Services (AWS).
Our team continues to monitor the situation closely and will provide further updates as stability returns across all systems.
We appreciate your continued patience and understanding.
We are still investigating the performance issues
Due to an ongoing AWS (Amazon Web Services) issue, some of our services may be affected. Potential issues include (but are not limited to): Uploading documents, Creating Support tickets and Starting chats with Support
Our team is actively investigating the scope of the issue. We’ll provide updates as soon as more information becomes available.
Thank you for your patience and understanding.
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General application health
- Performance
- Documents
- Jobs and pipelines
- Payments
- Search
- Email sync and sending
- Reporting
- Windows App
- Client Mobile app
- Firm Mobile app
- Custom Landings
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