Corrupted signed PDFs & Error 500 on download
Resolved
Resolved
We've now resolved the incident. Your documents should be available to both view & download. Thanks for your patience.
Recovering
We're seeing issues with documents that were signed with KBA (the files are corrupted after being signed and are unavailable for download). The fix has been implemented so no more corruption is expected to happen. We're looking into the documents that have already been affected.
Began at:
Affected components
- General application health