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    History
    1. TaxDome
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    August 2022

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    18 August 2022

    Resolved Ended: 13:48 EDT - 18 August 2022

    Site builder is unavailble

    Uptime Impact: 1 hour, 15 minutes, and 29 seconds

    Site builder can't be open due to a server error. We are checking the issue.

    General application health
    View notice →

    Resolved Ended: 08:32 EDT - 18 August 2022

    Temporary performance issues

    Uptime Impact: 8 days, 9 hours, 28 minutes, and 34 seconds

    Requesting e-signatures, import, slow performance.

    Windows App
    View notice →
    8 Days without incident

    09 August 2022

    Resolved Ended: 10:26 EDT - 9 August 2022

    Corrupted signed PDFs & Error 500 on download

    We're seeing issues with documents that were signed with KBA (the files are corrupted after being signed and are unavailable for download). The fix has been ...

    General application health
    View notice →
    3 Days without incident

    05 August 2022

    Resolved Ended: 07:09 EDT - 5 August 2022

    Outlook mail sync is not working

    Uptime Impact: 15 hours, 45 minutes, and 18 seconds

    Email sync stopped working for some Outlook users - we're investigating the issue.

    View notice →
    1 Days without incident

    03 August 2022

    Resolved Ended: 14:54 EDT - 3 August 2022

    Temporary performance issues

    Uptime Impact: 12 hours, 30 minutes, and 57 seconds

    Currently, some features may take a bit longer to load and the following parts are affected: Email sync Importing e-signatures

    View notice →
    September 2022
    June 2022

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