May 2025

30 May 2025

Complete Ended:

Upcoming maintenance

During the planned maintenance, custom domains may be temporarily inaccessible. However, you can still access your account using your default TaxDome domain

Custom Landings
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29 May 2025

Resolved Ended:

Temporary Performance Issues

Uptime Impact: 1 hour, 55 minutes, and 21 seconds

Some parts of the site may be slower than usual right now. We have identified the issue and are working on a fix. Thank you for your patience, and we apologi...

General application health Windows App Client Mobile app Firm Mobile app
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9 Days without incident

19 May 2025

Resolved Ended:

Slow page loads on login

Uptime Impact: 2 hours, 45 minutes, and 19 seconds

We’re experiencing slower than usual login times. The root cause has been identified and a fix is being rolled out; service is normal once you are signed in....

General application health Custom Landings
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4 Days without incident

14 May 2025

Resolved Ended:

Users are unable to authenticate to mobile and desktop apps using email and password

Some users are currently experiencing an error when trying to authenticate in the mobile and desktop apps. Please use Google SSO to log in if possible as a t...

Windows App Client Mobile app Firm Mobile app
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8 Days without incident

05 May 2025

Complete Ended:

Reporting - Scheduled Maintenance

Please be informed that we will perform planned maintenance on Sunday, May 4th, from 10:00 PM EST to May 5th, 2:00 AM EST. During this time, the reporting s...

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