April 2023

27 April 2023

Resolved Ended:

We're currently having issues with email scheduler service

Uptime Impact: 2 hours, 49 minutes, and 57 seconds

Currently, some people are experiencing problems with email scheduler service. We're so sorry for the inconvenience. Stay tuned for more updates.

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26 April 2023

Resolved Ended:

We're currently having issues with email scheduler service

Uptime Impact: 5 hours, 45 minutes, and 10 seconds

Currently, some people are experiencing problems with email scheduler service. We're so sorry for the inconvenience. Stay tuned for more updates.

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25 April 2023

Resolved Ended:

Some errors may occur

Uptime Impact: 16 hours, 55 minutes, and 30 seconds

Some users may see an elevated number of "An error has occurred" messages. We are aware of the problem and the fix is on its way.

General application health
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3 Days without incident

21 April 2023

Resolved Ended:

Temporary performance issues

Uptime Impact: 16 hours, 35 minutes, and 49 seconds

Some users may experience slow system performance right now. We're investigating the issue.

General application health
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3 Days without incident

17 April 2023

Resolved Ended:

Temporary performance issues

Sorry, we're experiencing temporary issues with the background jobs, i.e. requesting signatures, opening documents. We're investigating the issue.

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4 Days without incident

12 April 2023

Resolved Ended:

Temporary performance issues

Some users may experience slow system performance right now. We're investigating the issue.

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11 April 2023

Resolved Ended:

Issues logging in

Uptime Impact: 1 day, 1 hour, 2 minutes, and 26 seconds

Some users may currently experience issues logging into the app. We're investigating and will fix the problem ASAP.

General application health
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1 Days without incident

09 April 2023

Resolved Ended:

We are recovering from the planned maintenance.

We had scheduled a database maintenance earlier today, but unfortunately it has taken longer than anticipated. We apologize for any inconvenience this may ha...

General application health
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Complete Ended:

Scheduled database maintenance

We are performing database maintenance on Sunday, April 9, 2023, from 3 a.m. – 7 a.m. EST. Our services will be unavailable during this period.

General application health
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5 Days without incident

03 April 2023

Resolved Ended:

Temporary issue with Chats functionality

Sorry, but we are experiencing the issue with the chats functionality. To see the new messages you need to reload the page. We're working on resolving the is...

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