January 2023

27 January 2023

Resolved Ended:

Email sync is unstable

Uptime Impact: 1 day, 1 hour, 14 minutes, and 19 seconds

Some people are experiencing problems with email sync. We're investigating it with our email sync provider.

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26 January 2023

Resolved Ended:

Client Mobile app does not work

Uptime Impact: 15 hours, 42 minutes, and 4 seconds

Sorry, but the login to the Client Mobile app does not work currently. We've identified the issue and are working on the solution.

General application health
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6 Days without incident

19 January 2023

Resolved Ended:

Currently experiencing downtime

Uptime Impact: 14 minutes and 53 seconds

Sorry, we are experiencing issues with the access to the firms. We're working on it.

General application health
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1 Days without incident

17 January 2023

Resolved Ended:

Temporary issue with syncing emails

Uptime Impact: 15 hours, 14 minutes, and 49 seconds

At the moment, re-syncing emails has stopped working. We're actively looking into this and will provide the solution ASAP.

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4 Days without incident

12 January 2023

Resolved Ended:

Website builder is temporary unavailable

Accessing the website builder periodically produces error 500. We're aware of this and are in the process of fixing the issue.

Custom Landings
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5 Days without incident

06 January 2023

Resolved Ended:

Currently experiencing downtime.

We are investigating and will post as soon as it's resolved.

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05 January 2023

Resolved Ended:

Temporary issues accessing the portal

Uptime Impact: 6 minutes and 52 seconds

There may be difficulties accessing the portal for some users. We are working urgently to resolve the issue.

General application health
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