March 2023

30 March 2023

Resolved Ended:

Settings > Site page is temporarily unavailable

We are experiencing an issue with displaying the Site settings page, investigating.

Custom Landings
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Resolved Ended:

Some reminders are not sent

Currently some job and message reminders are not sent. We're investigating the issue.

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2 Days without incident

27 March 2023

Resolved Ended:

We're currently having issues

Uptime Impact: 5 days, 19 hours, 31 minutes, and 25 seconds

Some people are experiencing problems with clients page loading right now. We're so sorry about that. Please standby for further updates, and we'll be in tou...

General application health
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2 Days without incident

24 March 2023

Complete Ended:

Feature requests board migration

Feature requests board is temporarily closed due to migration to a new platform. This is scheduled maintenance. We expect to get the board back online within...

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1 Days without incident

22 March 2023

Resolved Ended:

Updated websites with custom domain enabled can't be published

If you have a custom domain enabled, you won't be able to publish a new website or publish changes to an existing one. We're investigating.

Custom Landings
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21 March 2023

Resolved Ended:

Reccurent jobs are not being added

Some firms are experiencing an issue with recurring jobs not being added to the pipeline. We're investigating.

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20 March 2023

Resolved Ended:

Issue with linking documents to jobs in Windows App 3.58

We've identified the following bug in the new version of the Windows Application (3.58): all uploaded documents are being linked to jobs. We are working on t...

Windows App
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3 Days without incident

16 March 2023

Resolved Ended:

Temporary performance issues

Uptime Impact: 3 hours, 21 minutes, and 59 seconds

Some users are experiencing slowness. We are investigating the issue.

General application health
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1 Days without incident

14 March 2023

Resolved Ended:

Temporary performance issues

Some users are experiencing slow system performance right now. We're investigating the issue.

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4 Days without incident

09 March 2023

Resolved Ended:

We're currently having issues

Some people are experiencing problems with our requesting e-signatures right now.

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3 Days without incident

05 March 2023

Complete Ended:

Planned database maintenance

We would like to inform you that we will be performing scheduled maintenance on our database systems on Sunday, March 5th 2023 starting at 2AM EST that shoul...

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